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What Do I Do When I Come to Test?

When you are to be tested, you will come into an on-campus testing site and tap/swipe your ID card.

At the Medford or Boston testing sites, please be sure to look at the screen before swabbing to confirm the system is ready for you.

The tap will automatically print a label for the tube that will contain your cotton swab. You will be able to swab your own nose. When you are done, you will drop your swab into the tube (swab-end down) and place the tube in a box for the next shipment to the Broad Institute. (A video of the testing process is available here.)

Tufts Test Site Hours and Locations

For testing site locations and their up-to-date hours, please refer to the testing site calendar.

How Will I Learn About My Test Results?

Test results are usually returned within 24 hours of when the lab receives the test sample. (Note: This may be up to 36 hours after you take your test).

If your test is negative:

You will receive an email and a text letting you know that your results are available in the confidential Tufts testing portal, where you may log in to obtain your test results.

  • After your first negative test, you will receive an email inviting you to create an account to log in and view results. This email will be sent to your Tufts email address. If you don’t see it, check to see if it was sent to your junk or spam folder.
  • If you have an iPhone or Android phone, we strongly encourage you to download the free Tufts Mobile App from the app store. In the app, you can view your previous test results.

If your test is positive:

You will receive an email and a text message notifying you and providing instructions on appropriate next steps, care, and isolation (more information on isolation here), as well as whom to contact if you have medical questions. If you don't let us know that you've received the email and text, a healthcare clinician/provider will call you.

Testing Provider: Broad Institute

The Broad Institute is providing surveillance/routine testing for all campuses. Test results should be available within approximately 24 hours of receipt of the test at the Broad Institute.  

Broad Institute certification:
Some countries, including Hong Kong, require ISO 15189 accreditation or equivalent recognized in the place where the laboratory is located. CRSP is not ISO 15189 accredited but is CLIA-certified and CAP-accredited, which is considered the equivalent.

For the institute’s address, license numbers and CLIA certificate, visit:

CLIA and CAP certifications may also be accessed at the bottom of this page:

Test Type: PCR Diagnostic Assay

The test being used is the CRSP SARS-CoV-2 Real-time Reverse Transcriptase (RT)-PCR Diagnostic Assay. This is a safe, high-quality, real-time RT-PCR test intended for the qualitative detection of nucleic acid from the SARS-CoV-2 (COVID-19) in nose swabs collected from individuals who may have contracted the virus. Testing is limited to the Clinical Research Sequencing Platform at the Broad Institute, which is certified under the Clinical Laboratory Improvement Amendments of 1988 (CLIA), 42 U.S.C. §263a, to perform high complexity tests.  

Note: Tufts is not providing antibody/serological testing. 

Exposure Risk for Test Providers

We are minimizing risk of exposure to the people providing the tests in the following ways: 

Tufts has partnered with Brewster Ambulance Service to provide the clinical support for our COVID-19 testing program. Brewster’s teams of licensed EMTs, paramedics, and nurses receive advanced training in putting on and taking off personal protective equipment (PPE). The clinicians directly monitoring the testing wear N95 respirators, eye protection including a face shield, gloves, gowns or impermeable coveralls, and disposable gauntlet-style sleeves. Other staff in the testing facilities assisting with administrative duties and support functions wear a minimum of a surgical mask, eye protection, and gloves. Brewster has comprehensive doffing and disinfection procedures to minimize or eliminate workplace infections for testing staff.

Dedicated clinical staff, including infectious disease physicians from Tufts Medical Center, will be properly equipped and available at the testing site to manage the program as well as provide their expertise for creating a safe environment for students, faculty and staff as they return to campus.

The university is engaging with Cataldo Ambulance.