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questions and answers are available

We have unplanned costs due to coronavirus-related business interruptions. Where should we charge these?

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  • Your EAD / financial leader can advise on where to incur expenses. Typically you can continue to use your typical DeptIDs unless advised differently.
  • The Budget Center team will work with each unit to identify incremental expenses or losses that occurred due to COVID-19 related challenges. It is helpful for you to flag/list these items to support that process.
  • The university anticipates financial constraints (net revenue lost) due to this crisis. Each school is asked to manage prudently while acting in the interest of safety. Your unit may issue more specific guidance regarding non-essential expenses.
Last update: Friday, Aug 14, 2020 - 2:25pm

Are Tufts Support Services staff available for drop off and pick up in the three locations?

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All staff are working remotely, therefore, our lobbies are closed. Please use the following guidance for transacting business with TSS. We strongly encourage people to use Salesforce (TSS@tufts.edu), eServe, and other applications supported by TSS such as Medius, PaymentWorks, etc. Everything that can be sent by email should be sent by email (please use your Tufts email, which enhances security).

Last update: Friday, Aug 14, 2020 - 2:23pm

I have ordered items on my P-card which are to be shipped to my office. What do I do?

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At this point the shipper will likely ship them to the campus address. If the shipment requires a signature and no one is available in your office to sign, it will likely be returned on the truck. (Each shipper is likely different so Purchasing may need to confirm; contact procurement@tufts.edu).

Last update: Friday, Aug 14, 2020 - 10:09am

These FAQs are subject to change. Please check back here for the latest guidance. If you do not  find the information you are looking for, please send an email to COVID19@tufts.edu.