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questions and answers are available

My health-care provider has advised me to self-quarantine. What should I do?

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Self-quarantine is recommended for individuals who may have been directly exposed to COVID-19 but are not experiencing symptoms. Follow the guidance of your health-care provider, and notify your supervisor that you cannot physically come to work.

If your work can be performed at home, you will be expected to work as directed and approved by your supervisor as long as you are asymptomatic during the self-quarantine, and you will receive your regular pay. Nonexempt staff must be sure to record and report their hours worked and should not work unauthorized overtime.

If you are unable to do your work from home, speak to your supervisor about alternative work options so that you can continue work at home. If no work is possible, you will receive your base pay for the self-quarantine period (two weeks). During the self-quarantine period please keep in touch with your supervisor regarding on-line training, professional development or other duties that you may be able to perform from home.

Last update: Monday, Oct 25, 2021 - 1:26pm

Do I have to bring a physician’s note clearing me to return if I have COVID-19?

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Medical clearance is necessary to return to work if you have had confirmed COVID-19. According to the CDC, “the decision to discontinue home isolation precautions should be made on a case-by-case basis, in consultation with health-care providers and state and local health departments.” If your department has additional return-to-work requirements, please adhere to those as well.

Last update: Monday, Oct 25, 2021 - 1:26pm

Are there other benefits and resources available for child care needs?

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Subsidized backup care through now includes some of the displaced childcare workers as care providers with an emphasis on emergency workers and children with special needs. requires its care providers to adhere to the CDC-recommended best practices related to COVID-19. 

Other elements of our benefit, such as the personal care network, continue as does the marketplace to find childcare or elder care providers as well as other services.  

Access’s Coronavirus Resource Guide for Parents and Caregivers for articles and podcasts on hiring and employing caregivers during COVID-19, parenting during a pandemic, staying safe as stay-at-home orders lift, and more. 

Tufts’ Employee Assistance Program, KGA, has tips for finding alternative caregivers, and you can contact them for help in your search. They also provide information and support on COVID-19 issues and for a multitude of other topics.

Last update: Tuesday, Aug 18, 2020 - 2:08pm

What resources are available to assist faculty and staff?

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Our goal is to prioritize health and safety by developing policies that will permit employees the flexibility and resources they need to put their health first. Specific information is available at the links above, and your supervisor should be able to help with any particular need that arises during this emergency.

We have created resources specific to the needs of staff employees, including supervisors, which are available here:

Tufts Technology Resources has put together the following materials to support staff and faculty members with technology needs.

Last update: Friday, Aug 14, 2020 - 10:13am

What if I have questions about how to handle a work-related issue involving COVID-19 that is not addressed here? 

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The university is regularly posting updates to its guidelines, procedures, and approach to COVID-19. If you have questions, you may also contact your Human Resources Business Partner.

Last update: Friday, Aug 14, 2020 - 10:53am

What are my options if my department is short-staffed because of COVID-19?

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Please consult with your supervisor/manager and EAD or VP.

Last update: Friday, Aug 14, 2020 - 10:17am

These FAQs are subject to change. Please check back here for the latest guidance. If you do not  find the information you are looking for, please send an email to