Close Menu

Frequently Asked Questions

Filter by audience

Expand Filter List Collapse Filter List

Filter by topic

Expand Filter List Collapse Filter List

Filter by school

Expand Filter List Collapse Filter List
clear all filters
217
questions and answers are available

If I return in-person for the fall semester, will I have to follow any travel restrictions?

Yes, we will be asking students to limit their travel and time away from campus during the fall semester.

Student health and wellness is of utmost concern, as is the health of our greater community outside the boundaries of our campuses. To support a healthy community on campus, all students returning to the Medford/Somerville or SMFA campuses will be required to participate in COVID-19 testing as coordinated by the Student Health Center.  

This applies to students living on-campus and those in off-campus apartments and other housing in the surrounding area who plan to attend classes at least partially in person and engage in person with others or using facilities, such as libraries, on the Tufts campuses.

With the goal of reducing exposure and mitigating the risk of community spread, the university strongly advises students to refrain from extended personal travel once they return to campus in the fall and until they return home or move elsewhere after the semester has concluded. Extended personal travel is defined as leaving the confines of the campus community overnight or engaging in any activity off campus (such as refraining from physical distancing, not wearing a mask, etc.) that would put you at risk for COVID-19 exposure.  

This advisory is in place for the health of our entire community, since reducing the number of individual exposures is an important to reducing further community spread and protecting those who are vulnerable to complications and death from COVID-19. Students should recognize that traveling during their time on campus may put their fellow students and other community members at risk.  

At the same time, we understand and acknowledge that there may be circumstances in which a student needs to travel or participate in activities (including protests and demonstrations) that may take them off campus.  

Each student needs to balance their own risk tolerance for these things, being mindful that their decisions will impact the health and well-being of those around them. 

Last update: Tuesday, Jun 23, 2020 - 12:02pm
This question is associated with:
Student writing in notebook
Show all Students & Families questions

If a student at Tufts tests positive for COVID-19, how do I know that I will be safe? Will I be notified?

Any Tufts student who tests positive for SARS-CoV-2 (the virus responsible for COVID-19) will be asked to identify their close contacts. Contact tracing will be carried out in cooperation with local public health departments. Individuals who may have been exposed to someone who has the virus will be notified and provided information and resources for self-quarantining. There will not be a campus-wide notification every time there is a positive test result for a member of our community (which includes students, faculty, and staff).

Last update: Tuesday, Jun 23, 2020 - 12:02pm
This question is associated with:
Student writing in notebook
Show all Students & Families questions

I am an international student. Where can I find answers to questions about my immigration and I-20 status? 

Please visit the Tufts International Center website for visa and immigration updates for the Fall 2020 semester. You can also contact your school’s International Center student advisor (full list available here). Please note that the International Center is currently issuing I-20s for students who are planning to be on campus for Fall 2020; students who are starting remotely from their home countries or deferring to a future term will be contacted by the International Center about their I-20 later this summer.  

Last update: Tuesday, Jun 23, 2020 - 12:02pm
This question is associated with:
Student writing in notebook
Show all Students & Families questions

Are the libraries open?

All Tufts libraries continue to provide digital resources and remote assistance for research and teaching, including consultations, workshops, and the addition of digital materials to our collections. While most Tufts Library spaces are still closed to the public, we are making plans to resume some services that require staff to be on site. All library operations will follow Tufts health and safety guidelines. Please check the following links for library-specific information and contacts:

Tisch, Lilly, & SMFA Libraries

Hirsh Health Sciences Library

Ginn Library

Webster Family Library

Digital Collections and Archives (DCA)

Tufts community members with checked-out materials should be assured that we understand this is an extraordinary situation. Overdue fines are suspended for all items, including interlibrary loan materials. Due dates for all borrowed items are extended past the start of the fall semester. Further information about returning borrowed materials will be forthcoming later this summer.

What resources are available for students who are learning remotely?

Tufts Technology Services has provided an extensive list of resources, tips, and tools on the Learning Remotely page. Also, Tufts is providing licensing for all Tufts students to use Adobe Creative Cloud through July 6, 2020. Learn more here.

Last update: Thursday, Jun 18, 2020 - 11:12am

What resources are available for students for counseling and mental health?

We understand that COVID-19 has brought on many new stresses for students. We want to make sure students are aware of the ongoing mental health support and wellness activities to help during these times.

Boston Campus students in all programs can continue to access counseling services now available remotely through Talk One2One. The phone number to access this service is 1-800-756-3124. This is both a 24-hour emergency helpline as well as a way to access the mental health counselors assigned to the Boston campus for ongoing counseling.

The University Chaplaincy continues to be available to all members of the Tufts community for emotional and spiritual support, to talk about grief and loss, or generally to be a listening ear. Please email chaplaincy@tufts.edu to be connected with a chaplain by phone, Zoom, or WebEx.

Student Wellness Programs remain in full swing during the summer. Please see the weekly Wellness Newsletter or contact our campus wellness advisor, Sharon Snaggs at sharon.snaggs@tufts.edu or 617-636-2700.

Students who were in care with a counseling and/or psychiatric provider at Counseling and Mental Health: You and your current clinician should be in touch by phone or through the Medicat Secure Health Portal to arrange a call or video chat to discuss how to proceed.

Initiating Counseling: CMHS is not able to initiate care with students remotely. Students who are not in the local area who are seeking to initiate counseling can access telemental health care through iHope or BetterHelp, or through area resources near their locations.  If you are having trouble securing care and would like assistance with the process, you may call CMHScat 617-627-3360 and tell the front desk you are seeking remote referral help.

Last update: Thursday, Jun 18, 2020 - 11:12am
This question is associated with:
Student writing in notebook
Show all Students & Families questions

Is the gym open?

All indoor athletics facilities are currently closed. 

After consulting with the cities of Medford and Somerville, Ellis Oval outdoor track (College Avenue), the Voute tennis courts (Professor’s Row) and Triangle Park (corner of Powder House Boulevard and College Avenue) are now open. Physical distancing and other local guidelines still apply. The vast majority of our Medford/Somerville campus is also open for walks and passive use.

Is the Mayer Campus Center open?

The Mayer Campus Center is closed until further notice. Dewick Dining is offering "Dewick to Go" seven days a week. The Office for Campus Life staff can be contacted at ocl@tufts.edu or 617-627-3212.

Last update: Wednesday, Jun 17, 2020 - 9:17am

Should I wear a cloth mask when I go outside for essential activities?

Face masks or face coverings must be worn by all students, faculty, staff and visitors in the presence of others when on campus, in common workspaces, meeting rooms, classrooms, dormitories, dining facilities and other shared spaces. The only exception to this is when an individual is alone in an office, in your own dormitory bedroom or greater than 6 feet from anyone else when outside.

The City of Somerville requires face masks be worn whenever anyone is in any public space—indoors or outside—regardless of the person's ability to socially distance; non-compliance is subject to a $300 fine by the city. A similar order exists in the City of Medford, but violators are not subject to a fine. Tufts University police officers will take notice of anyone not following these orders on campus.

Individuals who believe it is unsafe to wear a mask or face covering due to a medical condition or disability, or other protected reason should consult with their supervisor, HR business partner or dean's office. A good option for the hearing impaired who rely on lip reading and facial queues: https://www.theclearmask.com/.

Disposable masks will be provided by Tufts in all of its buildings for use by students and employees.

Cloth face coverings may also be worn, but will not be provided by the university. Cloth face coverings should only be worn for one day at a time, and must be properly laundered before use again. The fabric design or pattern for cloth face coverings should be appropriate for the workplace and classroom. See the CDC's guidelines on the use of cloth face coverings.

Were any exceptions to academic policy granted for Spring 2020?

Given the extraordinary pedagogical changes made in the middle of the Spring 2020 semester at Tufts and around the world, several exceptional measures for undergraduate students were established for Spring 2020 via faculty vote in Arts and Sciences (including SMFA) and Engineering. This included extended academic deadlines, changes to the Pass/Fail grading system, and waivers for online instruction. Please see the Academic Policy Exceptions for Undergraduate Students: Spring 2020 webpage for more information.

Last update: Monday, Jun 15, 2020 - 4:48pm

Will I be reimbursed for tuition for the Spring 2020 semester?

Please note that the university will not be issuing refunds for tuition as classes and instruction will continue through the end of the Spring 2020 semester, and credits and grades will be assigned normally.

Last update: Monday, Jun 15, 2020 - 4:39pm
This question is associated with:
Student writing in notebook
Show all Students & Families questions

These FAQs are subject to change. Please check back here for the latest guidance. If you do not  find the information you are looking for, please send an email to COVID19@tufts.edu.