Close Menu
panel close Created with Sketch. panel open Created with Sketch.


Expand Filter List Collapse Filter List


Expand Filter List Collapse Filter List


Expand Filter List Collapse Filter List


Expand Filter List Collapse Filter List
clear all filters
questions and answers are available

I am a student and plan to travel for research, study or work related to or supported by Tufts. Can I travel?

Expand Filter List Collapse Filter List

Student travel is for Tufts-sponsored study, research or work is prohibited until further notice.  Graduate students and post-docs may be granted permission to travel to conduct research under exceptional circumstances (e.g., the research cannot be conducted remotely and cannot be postponed).  The policies and procedures for travel approvals for graduate students and post-docs are still being developed and will be posted soon.

Last update: Monday, Nov 9, 2020 - 3:10pm

When will Tufts review and consider revising its current travel policy to be less strict?

Expand Filter List Collapse Filter List

We are committed to easing our travel restrictions as soon as it is reasonably possible to do so. Like our other public health and policy decisions for the Tufts community, a decision to ease travel restrictions will be data-driven and in response to decreasing case numbers. We will review the current travel policy again over the summer.

Last update: Monday, Mar 29, 2021 - 9:31pm

My name and/or date or birth (DOB) on the test report I received doesn’t match the one on my passport, driver’s license or other ID. How do I have this information corrected?

Expand Filter List Collapse Filter List

If your name and/or DOB is either incomplete or incorrect on your test report, the Broad Institute can issue a corrected report. Please check your test report as soon as you receive it and contact the Broad immediately at if a correction is needed. The turnaround time is approximately 24 to 48 hours.

Last update: Monday, Dec 7, 2020 - 3:13pm

I am an international student and will be traveling home at the end of the semester. My country requires additional information on the COVID-19 test reports. How do I have this information added?

Expand Filter List Collapse Filter List

Many countries require additional information on the test reports for returning students. Below, you will find steps on how to have this information added or updated on your report before you board your flight home.

Passport Number If you need your passport number added to your most recent test report, please contact Health Service at (617) 627-3350 and they will be able to help you. You will not be able to do this yourself through the Broad Institute’s portal.

CLIA Certificate: Some countries, including Hong Kong, require ISO 15189 accreditation, or equivalent, recognized in the place where the laboratory is located. CRSP is not ISO 15189 accredited but is CLIA-certified and CAP-accredited, which is considered the equivalent. You will find the required certification information for the Broad Institute here:

Last update: Monday, Dec 7, 2020 - 2:16pm

I am planning to travel for personal reasons. Is it OK to travel?

Expand Filter List Collapse Filter List

All travel (both in-region and out-of-region) during the pandemic is strongly discouraged, except under exceptional circumstances. In general, exceptional circumstances are those in which your physical presence is essential (e.g., the death or life-threatening illness of a close family member,). While we understand that travel for other important life events (e.g., family reunions, vacations, holidays, weddings) may be very important to you, it is not truly essential during a pandemic.

If you are an AS&E (including SMFA) undergraduate and graduate students, you must register in advance of any such exceptional travel during the semester with the Dean of Student Affairs office. In addition, if you are attending classes or using campus facilities in person and choose to travel during the Thanksgiving break (whether in-state or out-of-state, as well as local travel to a gathering), you cannot return to campus; you must finish the semester remotely, unless you request and obtain approval for a rare exceptional circumstance, from the Office of the Dean of Student Affairs.

Last update: Monday, Nov 9, 2020 - 3:02pm

Do I need to self-quarantine when I return from travel?

Expand Filter List Collapse Filter List

Yes, according to Massachusetts law and Tufts policy, you must remain in quarantine for 14 days or until you obtain a negative COVID-19 test when you return from travel to places not on Massachusetts’ “lower risk” states list.

If you are an AS&E student and are returning from travel that you have previously registered and obtained approval from the Office of the Dean of Student Affairs, you will be required to go through the arrival testing and extended quarantine period again when they return to campus. The exception to this is Thanksgiving. If you are taking classes or using campus facilities in person and who choose to travel off campus for Thanksgiving (even locally for a Thanksgiving dinner), you may not return to campus and instead must finish the semester remotely. This applies to all AS&E undergraduate and graduate students traveling both in-region or out-of-region.

If you are faculty or staff (including post-doc), in accordance with Massachusetts’ travel order, you will be required to fill out a travel form and self-quarantine for 14 days or until you receive a negative COVID-19 test result, unless you can present a negative COVID-19 test that has been administered within 72 hours prior to arrival in MA. Exemptions include people commuting to work from another state and those coming to Massachusetts from a “low risk” state.  You should consult MA guidance for the latest updates, as exemptions and restrictions are likely to change.

If you work on campus, you can schedule a COVID-19 test at any of Tufts’ three testing locations (62R Talbot in Medford/Somerville, 116 Harrison Ave. in Boston, Mayer Administrative Building in Grafton), whether or not you normally participate in surveillance testing. You should email in advance to schedule a test. If you work exclusively remotely, you are not eligible for COVID-19 testing at Tufts but are still required to abide by Massachusetts rules.

You should speak with your manager or supervisor (including prior to traveling, if possible) on how Massachusetts and CDC quarantine guidelines may affect your ability to return to work.

Last update: Monday, Nov 9, 2020 - 3:04pm

What precautions should I take if I travel?

Expand Filter List Collapse Filter List

You should be aware that traveling—along with other factors—can significantly increase your risk of exposure—e.g., destination, mode of travel, ability to social distance, mask use, use of good hygiene resources and procedures, and avoiding large groups of people in close proximity for extended periods of time. If you do choose to travel, we urge you to exercise extreme caution.

We urge you strongly to:

  • Monitor both domestic and international destinations where COVID-19 is present, as well as information, travel warnings, health advisories, travel and movement restrictions (e.g., use of public transportation, border closings, screening procedures at airports/stations, etc.) and quarantine requirements and conditions at your destination. These do change frequently.

The CDC website, as well as the European Centre for Disease Prevention and Control (ECDC)U.S. Department of State, and International SOS provide useful updated information. Johns Hopkins University’s Center for Systems Science and Engineering also has an excellent site with daily updates of cases worldwide. 

  • Take basic precautions recommended by the CDC while you travel.  Your risk of contracting or spreading COVID-19 depends on your own behavior as well as your travel pattern, destination or means of transportation. Therefore, you should be sure to:        
    • Avoid close contact with sick people
    • Distance yourself from others—stay at least 6 feet away to prevent exposure through coughing
    • Cover your mouth and nose with a face mask
    • Cover your cough with your upper sleeve or elbow
    • Wash your hands often with soap and water for at least 20 seconds or use an alcohol-based hand sanitizer with 60 percent to 95 percent alcohol
    • Wipe down frequently touched objects (e.g., phones) and surfaces
    • Avoid touching your eyes, nose, and mouth with unwashed hands
    • Do not share drinks/food/cigarettes, utensils, vaping products, etc.
  • Speak with your manager/supervisor (including prior to traveling, if possible) on how quarantine guidelines issued by the State of Massachusetts and by the CDC for travelers returning either from domestic or international travel may affect your ability to return to work.
  • Seek medical attention immediately if you get symptoms, which include coughing, fever, and difficulty breathing.
Last update: Monday, Nov 9, 2020 - 3:03pm

Who can help me if I get stuck while I am traveling?

Expand Filter List Collapse Filter List

If you are on university-related travel, please call International SOS at +1 (215) 942-8478. They can help you assess your situation and find suitable accommodation and medical advice or treatment, if needed.  You will need to follow local guidance on procedures and next steps.

For personal travel, it is highly recommended that you obtain a travel assistance provider. You can buy the International SOS coverage at 20% discount.

Last update: Monday, Nov 9, 2020 - 2:41pm

Should I buy travel insurance?

Expand Filter List Collapse Filter List

You will need carefully check the policy to ensure that pandemics are not excluded, particularly during a current event of this magnitude. Some carriers cover “cancel for any reason” policies, which may cover this event. However, they tend to be significantly more expensive. Booking a refundable ticket may be the preferred method of accounting for potential changes in your travel plans.

  • We have instituted guidelines and HR policies to minimize the number of people on campus—remote work and staggered work schedules are examples of policies that allow for social distancing
  • We are encouraging good hygiene principles: reminders to wash your hands are on every bathroom door, and we are supplying hand sanitizers
  • Testing is increasingly available, and Tufts will be testing high risk populations frequently—including those with underlying medical conditions and other defined vulnerabilities to COVID-19 and those (e.g., students) at risk of transmitting the virus.
Last update: Monday, Nov 9, 2020 - 2:43pm

These FAQs are subject to change. Please check back here for the latest guidance. If you do not  find the information you are looking for, please send an email to