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questions and answers are available

Where will my confidential information be stored?

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This information varies by campus. Please visit the Testing at Tufts resource for the specifics about where an individual’s information will be securely stored.

Last update: Tuesday, Aug 18, 2020 - 10:19am

What constitutes exposure to an infected individual?

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Current guidance for exposure includes being within six feet of a COVID-19 positive person for more than 15 minutes. Passing someone in a hallway or being in the same building with an infected individual does NOT constitute exposure. More information about exposure and close contacts is available in the Testing at Tufts resource.

Last update: Tuesday, Aug 18, 2020 - 10:01am

Is it possible for the testing process to produce an incorrect negative result in some people who have COVID-19?

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It is possible for the test to produce an incorrect negative result in some people who have COVID-19. Students who test negative but have symptoms of COVID-19 or concerns about exposure to COVID-19 should contact Health Service, and employees should contact their healthcare provider, to determine if they should be retested or take other actions. More information about testing is available in the Testing at Tufts resource.

Last update: Tuesday, Aug 18, 2020 - 9:59am

If my positive test result initiates contact tracing, will my identity remain confidential?

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During contact tracing, your identity will remain confidential. Those identified through contact tracing as needing to be notified will not be given your name. More information about contact tracing is available in the Testing at Tufts resource.

Last update: Tuesday, Aug 18, 2020 - 9:56am

How will I learn about my testing results?

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If your test produces a negative result, you will receive an e-mail with a link directing you to a confidential health portal established by the Broad Institute, where you may obtain your test results. After your first negative test, you will receive an email inviting you to create an account to log in and view results. If a student or employee’s COVID-19 test is positive, the individual will be contacted by phone by a healthcare clinician/provider and given instructions for appropriate next steps and care, and will be able to begin isolation, which also initiates the contact tracing process. More information about notification of test results is available in the Testing at Tufts resource.

Last update: Tuesday, Aug 18, 2020 - 9:52am

What is the cost of onboarding/arrival or surveillance/routine testing?

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The university will cover the cost of onboarding and surveillance/routine testing.

Last update: Tuesday, Aug 18, 2020 - 9:50am

What should I do if I develop symptoms in between scheduled tests?

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This information varies by campus. Please visit the Testing at Tufts resource for information about symptomatic testing.

Last update: Tuesday, Aug 18, 2020 - 9:49am

Where will my onboarding/arrival testing be conducted? What about the location for my ongoing surveillance/routine testing?

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This information varies by campus. Please visit the Testing at Tufts resource for the specifics about the locations of onboarding/arrival testing and surveillance/routine testing.

Last update: Tuesday, Aug 18, 2020 - 9:48am

What happens if I choose not to be tested?

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Because surveillance/routine testing is designed to protect the entire community, participation is required. More specific information—by category of community member—is available as part of the Testing at Tufts resource.

Last update: Tuesday, Aug 18, 2020 - 9:46am

How is risk of exposure being minimized for the people providing COVID-19 tests?

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This information varies by campus. Please visit the Testing at Tufts resource to learn more about the ways in which the individuals providing the clinical support for our testing program are being properly equipped and protected.

Last update: Tuesday, Aug 18, 2020 - 9:45am

What if I don’t feel well enough to go to get my test?

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This information varies by campus. Please visit the Testing at Tufts resource to learn more about your options, particularly when you are exhibiting symptoms related to COVID-19.

Last update: Tuesday, Aug 18, 2020 - 9:44am

How will the test be administered to me?

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When you are to be tested, you will come into an on-campus testing site and tap/swipe your ID card to automatically print a label for the tube that will contain your cotton swab. You will be able to swab your own nose. When you are done, you drop your swab into the tube, affix the cap securely to the tube, and hand the tube to the healthcare professional for placement in the box for the next shipment to the Broad Institute. More information about all aspects of testing (including a video) are available in the Testing at Tufts resource.

Last update: Tuesday, Aug 18, 2020 - 9:42am

These FAQs are subject to change. Please check back here for the latest guidance. If you do not  find the information you are looking for, please send an email to COVID19@tufts.edu.