Close Menu

Frequently Asked Questions

Filter by audience

Expand Filter List Collapse Filter List

Filter by topic

Expand Filter List Collapse Filter List
10
questions and answers are available

How will my time be recorded in eServe if we are not in the office?

Guidance has been shared with all timekeepers to take steps to ensure that there are back-ups and that time-off information can be captured within the departments. Contact your timekeeper to coordinate your time-off recording.

Last update: Friday, Aug 7, 2020 - 11:40am
This question is associated with:
Staff member working in Tisch Library
Show all Staff & Managers questions

What resources are available to assist faculty and staff?

Our goal is to prioritize health and safety by developing policies that will permit employees the flexibility and resources they need to put their health first. Specific information is available at the links above, and your supervisor should be able to help with any particular need that arises during this emergency.

We have created resources specific to the needs of staff employees, including supervisors, which are available here:

Tufts Technology Resources has put together the following materials to support staff and faculty members with technology needs.

 

Last update: Friday, Aug 7, 2020 - 12:36pm

What if faculty or staff need technology (software, laptops, etc.) to enable work from home?

Please review the Working Remotely page and contact IT for any laptop or other technology needs. https://it.tufts.edu/working-remotely

Last update: Friday, Aug 7, 2020 - 12:32pm

Are there any special risks we should be aware of with regard to fraud/phishing?

As you work to keep business going, be cautious about phishing or other fraudulent inquiries. If you encounter suspicious activity, forward to ithelp@tufts.edu for confirmation before taking action.

Last update: Friday, Aug 7, 2020 - 12:31pm

How do I obtain petty cash reimbursements?

  • At this time, we are asking the community to hold onto petty cash reimbursements if possible pending clarification on when the university will open on-campus services.  Please check back with this FAQ for changes to this policy, which may include mail-in options.
  • Please consider utilizing other options beyond petty cash for the purchase of goods and services. Information on other purchasing options can be found through Tufts Shared Services.
Last update: Friday, Aug 7, 2020 - 12:31pm
This question is associated with:
Staff member working in Tisch Library
Show all Staff & Managers questions

How should I go about canceling catered or large meeting events? 

We recommend you reach out to the venue directly and formally request cancelation and refund of any deposit. If a refund is not allowed, ask if a credit can be placed on your account for use in a one-year period. Most venues will find this acceptable. Please contact Tufts Procurement at purchasing@tufts.edu if additional assistance is required.

Last update: Friday, Aug 7, 2020 - 12:23pm

Will faculty and staff be refunded for campus parking permits for the time they're working remotely?

At this time, we have no plans to process refunds for faculty and staff parking passes. COVID-19 essential employees who report to work on campus will continue to need valid parking passes. At this time, all other employees have been enabled to work from / stay at home with full pay and benefits.

Last update: Friday, Aug 7, 2020 - 12:22pm

What should I do with Departmental Deposits that are processed by the Bursar’s Office?

At this time, we are asking all departments to hold onto deposits pending clarification on when the university will open on-campus services. Please check back with this FAQ for changes to this policy, which may include mail-in deposit options. Grafton and Medford may utilize drop-boxes to place check deposits in. Do NOT leave cash; the Bursar’s Office is not responsible for cash deposits not presented in-person. In summary:

  • Please contact Jim Moodie if you need to make an in person deposit.
  • You may utilize internal mail to send a check for deposit.
  • Checks received by external mail will be received and deposited.
  • Drop boxes will follow normal operations.
Last update: Friday, Aug 7, 2020 - 12:20pm

We have unplanned costs due to coronavirus-related business interruptions. Where should we charge these?

  • Your EAD / financial leader can advise on where to incur expenses. Typically you can continue to use your typical DeptIDs unless advised differently.
  • The Budget Center team will work with each unit to identify incremental expenses or losses that occurred due to COVID-19 related challenges. It is helpful for you to flag/list these items to support that process.
  • The university anticipates financial constraints (net revenue lost) due to this crisis. Each school is asked to manage prudently while acting in the interest of safety. Your unit may issue more specific guidance regarding non-essential expenses.
Last update: Friday, Aug 7, 2020 - 12:16pm

I have ordered items on my P-card which are to be shipped to my office. What do I do?

At this point the shipper will likely ship them to the campus address. If the shipment requires a signature and no one is available in your office to sign, it will likely be returned on the truck. (Each shipper is likely different so Purchasing may need to confirm; contact procurement@tufts.edu).

Last update: Friday, Aug 7, 2020 - 12:38pm

These FAQs are subject to change. Please check back here for the latest guidance. If you do not  find the information you are looking for, please send an email to COVID19@tufts.edu.