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questions and answers are available

Will Tufts Mail Services continue to service the campus when many departments are not staffed on-site?

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Tufts Mail Services will continue with normal operations Monday-Friday 8 a.m. - 4 p.m. The mail services team has access to the areas that departments would normally receive mail and will deliver to those pre-arranged locations. Special delivery inquires and requests can be made to Jennifer.bevins@tufts.edu or Jeffrey.mckay@tufts.edu or call 617-627-3495.

Last update: Friday, Aug 14, 2020 - 11:16am

Will Tufts Mail Services still be able to handle large-quantity mailings?

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Tufts Mail Services continue normal operations Monday-Friday 8 a.m. - 4 p.m. Special delivery inquires and requests can be made to Jennifer.bevins@tufts.edu or Jeffrey.mckay@tufts.edu or call 617-627-3495.  Organizations that normally work directly with vendors for bulk mailing services can do so or can reach out to the mail services for help if needed.

A few departments are asking for mail/packages to be held in the mailroom. For mail room/service questions or requests for different types of service requests/needs, e-mails can be sent to Jennifer.Bevins@tufts.edu or Jeffrey.mckay@tufts.edu, or the mailroom can be reached at 617-627-3495.

Last update: Friday, Aug 14, 2020 - 10:56am

Will the Medford mailroom still handle mail going to the other campuses?

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The Grafton campus trip from Medford will take place on Tuesday and Thursday, with daily USPS mail and mail distribution taking place with Grafton Operations employees. Boston campus and SMFA trips will take place on Monday, Wednesday, and Friday.

Email Jennifer.bevins@tufts.edu or Jeffrey.mckay@tufts.edu or call 617-627-3495.

Last update: Friday, Aug 14, 2020 - 10:54am

I have ordered items on my P-card which are to be shipped to my office. What do I do?

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At this point the shipper will likely ship them to the campus address. If the shipment requires a signature and no one is available in your office to sign, it will likely be returned on the truck. (Each shipper is likely different so Purchasing may need to confirm; contact procurement@tufts.edu).

Last update: Friday, Aug 14, 2020 - 10:09am

These FAQs are subject to change. Please check back here for the latest guidance. If you do not  find the information you are looking for, please send an email to COVID19@tufts.edu.