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My health-care provider has advised me to self-quarantine. What should I do?

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Self-quarantine is recommended for individuals who may have been directly exposed to COVID-19 but are not experiencing symptoms. Follow the guidance of your health-care provider, and notify your supervisor that you cannot physically come to work.

If your work can be performed at home, you will be expected to work as directed and approved by your supervisor as long as you are asymptomatic during the self-quarantine, and you will receive your regular pay. Nonexempt staff must be sure to record and report their hours worked and should not work unauthorized overtime.

If you are unable to do your work from home, speak to your supervisor about alternative work options so that you can continue work at home. If no work is possible, you will receive your base pay for the self-quarantine period (two weeks). During the self-quarantine period please keep in touch with your supervisor regarding on-line training, professional development or other duties that you may be able to perform from home.

Last update: Thursday, Aug 20, 2020 - 10:44am

What healthcare options are available for staff or faculty?

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In the event that you need medical care, we recommend that staff reach out to the Jumbo Health Center or their primary care provider or seek care through a local emergency room/urgent care provider. In addition, you may take advantage of the TeleHealth benefit available to staff members who are enrolled in university health plans.

Additionally, the Tufts Employee Assistance Program is a great resource for mental health support, counseling, logistical support, or any similar need that may arise during this period. This service is free for all staff members and can be a great asset during emergencies.

Last update: Tuesday, Aug 18, 2020 - 2:05pm

What resources are available for emotional health and self care?

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Online meditation sessions for the Tufts community offer a chance to calm body and mind. Marathon Health, with Tufts Human Resources sponsorship, is offering virtual meditation sessions over Zoom on Wednesdays from 11:30 a.m. – 12:00 p.m. The guided meditations will be led by Janet Fontana, RN. There is no need to RSVP, and everyone is welcome. Feel free to join with or without video.

• To join by computer, log onto, meeting ID 491 278 942.
• To join by phone, please dial 646-558-8656 and enter meeting ID 491 278 942.

Tisch College encourages helping yourself by helping others. The school has launched Tufts Community Response Volunteer Groups to organize and train students and staff who could be deployed, if/when they are needed, either virtually or in-person (health, safety and state or local travel restrictions allowing), to support response efforts on our campus and in partnership with our host communities.

In addition, the Initiative on Social-Emotional Learning and Civic Engagement at Tisch College aims to help all Tufts students, at every level and on every campus, develop social-emotional skills through civic engagement experiences in the classroom and beyond.

Last update: Friday, Aug 14, 2020 - 2:38pm

What services are being provided by the Jumbo Health Center by phone?

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The Jumbo Health Center's clinical team run by Marathon Health is available for telephonic consultation visits at no cost to you. This includes questions about COVID-19 symptoms, medical triage, and other minor acute health related concerns. Health coaching also is available. You can contact them at 617-627-0467. Their hours of operation are Monday - Thursday from 8:00 a.m. - 6:00 p.m. and Friday from 8:00 a.m. - 4:00 p.m.

Last update: Friday, Aug 14, 2020 - 11:13am

These FAQs are subject to change. Please check back here for the latest guidance. If you do not  find the information you are looking for, please send an email to